Forum Foren spacedesk Discussions Code 31 Antwort auf: Code 31

#1733
spacedesk Lea
Administrator

Hi @paul16,
Thanks for trying.
Next:
1. Could you please run „regedit“ then navigate to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services
then check if you can find „spacedeskDisplayUmode“ key.
If you cannot find it could you please add it, just right-click the Services -> New -> Key then type „spacedeskDisplayUmode“.

2. Please also send us these app crash dump file/s if it’s available:
C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C31.tmp.dmp
C:\ProgramData\Microsoft\Windows\WER\Temp\WERFDFD.tmp.dmp
Note: ProgramData folder is hidden by default, if you cannot find it in C:\ directory, just click the View tab of the File explorer, then check the „Hidden items“ check box.